Resolved -
At 18:40 UTC, this incident was resolved.
Jun 10, 19:48 UTC
Update -
Since 18:40 UTC, the LearnUpon application response times have returned to normal and are stable after making a change to reduce the number of batch jobs being run concurrently in the application. We continue to investigate the root cause of the issue.
Jun 10, 19:22 UTC
Update -
We are continuing to investigate the issue. Customers will be experiencing latency when accessing the LearnUpon application. The next update will be sent in the next 30 minutes.
Jun 10, 18:41 UTC
Update -
We are continuing to investigate this issue.
Jun 10, 18:08 UTC
Investigating -
Since 16:30 UTC, the LearnUpon application has been experiencing high load. Customers will experience connectivity issues and slow latency as a result. The issue is currently under investigation. The next update will be sent in the next 30 minutes.
Jun 10, 18:06 UTC