Issue in EU region affecting Exams/Surveys

Incident Report for LearnUpon

Resolved

This incident has been resolved.

Posted Mar 30, 2026 - 23:48 UTC

Monitoring

The immediate issue has been resolved and we are monitoring the application

Posted Mar 30, 2026 - 23:43 UTC

Identified

The cause of the issue has been identified and a fix is being trialled

Posted Mar 30, 2026 - 22:28 UTC

Update

We are continuing to investigate this issue.

Posted Mar 30, 2026 - 22:25 UTC

Investigating

We're currently investigating an issue where users are seeing 500 errors when trying to submit answers to Exams and Surveys.
This is effecting users who connect to the LearnUpon application in the EU region

Posted Mar 30, 2026 - 22:24 UTC

This incident affected: LearnUpon Application (LearnUpon Application - EU Region).