Intermittent latency in the EU Region

Incident Report for LearnUpon

Resolved

This incident is now resolved. We apologise for any inconvenience caused.
Posted Oct 06, 2025 - 11:24 UTC

Monitoring

The application is now running as normal. We are continuing to monitor.
Posted Oct 06, 2025 - 11:20 UTC

Update

We are continuing to work on a fix for this issue.
Posted Oct 06, 2025 - 11:12 UTC

Identified

We are observing a degradation of service in the EU region which is causing intermittent latency on the LearnUpon application. We have identified the source of the issue and are working towards resolving the issue as quickly as possible.
Posted Oct 06, 2025 - 10:47 UTC
This incident affected: LearnUpon Application (LearnUpon Application - EU Region).
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