Degraded Application Performance in US Region

Incident Report for LearnUpon

Resolved

We can confirm that the AWS issue has had no further effect on our US-based portals. We now consider the matter closed. Our apologies for the inconvenience of the earlier disruption.

Posted Jun 30, 2023 - 20:44 UTC

Monitoring

We've implemented workarounds for a significant AWS incident, and will continue to monitor performance. For now, all requests to our US region should once again be working as expected. This includes API calls.

Posted Jun 30, 2023 - 17:50 UTC

Investigating

We're investigating degraded performance in our application and API, in our US region. Other regions/services are unaffected.

Posted Jun 30, 2023 - 16:55 UTC

This incident affected: LearnUpon Application (LearnUpon Application - US Region).