Service degradation in the EU region

Incident Report for LearnUpon

Resolved

There has been no recurrence of degradation of the service. We now consider the matter closed. Our apologies for the inconvenience of the earlier disruption.
Posted Oct 22, 2024 - 17:02 UTC

Monitoring

We have resolved the issue and are actively monitoring the situation.
Posted Oct 22, 2024 - 16:36 UTC

Update

We have identified the issue and are currently releasing a fix. The EU region is currently up and running and we are actively monitoring the situation.
Posted Oct 22, 2024 - 16:27 UTC

Identified

We have identified the issue and are actively working to resolve the problem.
Posted Oct 22, 2024 - 15:59 UTC

Investigating

We are observing a degradation of service for customers in the EU Region and are actively investigating the issue. We will provide an update within the next 15 minutes.
Posted Oct 22, 2024 - 15:46 UTC
This incident affected: LearnUpon Application (LearnUpon Application - EU Region).