Application performance issue

Incident Report for LearnUpon

Resolved

The service performance has returned to normal. We can confirm that this was not malicious in nature.

Posted Sep 08, 2023 - 14:15 UTC

Monitoring

We are seeing significantly increased activity which can have a negative impact on the performance of some LearnUpon features, such as reporting, marking enrolments complete, and email sending. We have confirmed that this increased activity is not malicious in nature, and we are increasing our capacity to compensate. Systems should return to normal within the next hour.

Posted Sep 08, 2023 - 13:25 UTC

This incident affected: LearnUpon Application (LearnUpon Application - EU Region).