Issue with Reporting on historical data in the LearnUpon application for exam question answers in EU region

Incident Report for LearnUpon

Resolved

Reporting data for exam questions answers data is now available for all reports. This issue is now resolved. We apologise for any inconvenience this has caused.
Posted Apr 01, 2026 - 11:15 UTC

Monitoring

Reporting data for exam questions answers data is now available for the reports of 6 months or less. For reports older than 6 months the exam questions answers data will be available at approximately 18:00 UTC+1 tomorrow 1st April.
Posted Mar 31, 2026 - 15:07 UTC

Identified

We are currently investigating an issue with missing historical data in reports and V1 API for exam questions answers. We have identified the root cause and are currently working to remediate the issue.
Posted Mar 31, 2026 - 11:44 UTC
This incident affected: LearnUpon Application (LearnUpon Application - EU Region).
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