We have resolved the issue by reverting the component upgrade from earlier. We will continue to review the component upgrade process before upgrading again in future.
This impacted customer-provided content during the window of 12:50 to 14:18 UTC, and mainly affected user logins.
The issue is now resolved. Please accept our apologies for the disruption, and rest assured that large number of people are working on preventative measures with a formal review process underway.
Posted Mar 07, 2022 - 14:44 UTC
Monitoring
We recently observed a brief service disruption as a result of migrating to a new component version. This component is used indirectly by several systems and we reverted the change quickly. Many portals were temporarily affected.
Posted Mar 07, 2022 - 14:31 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Mar 07, 2022 - 14:29 UTC
Investigating
We are investigating recent increased errors accessing portals
Posted Mar 07, 2022 - 14:27 UTC
This incident affected: LearnUpon Application (LearnUpon Application - EU Region).