Latency and pages not loading on the LearnUpon application in the US Region

Incident Report for LearnUpon

Resolved

On 6th October, between 19:20 UTC+1 (13:20 EST) and 20:03 UTC+1 (14:03 EST), some customers in our US region may have experienced issues with latency and slow page loads. Our team identified the issue and worked to restore full service, which was confirmed at 20:03 UTC+1 (14:03 EST). All services are now operating normally.

We apologise for any inconvenience this may have caused.

Posted Oct 07, 2026 - 10:07 UTC

This incident affected: LearnUpon Application (LearnUpon Application - US Region).